- Shipping & Returns
Shipping & Returns
You may return NEW, UNOPENED items within 30 days of delivery for a full refund unless it is a Final Sale item. . The customer is responsible for shipping label costs of return items, unless the item we shipped was defective. We do not refund shipping cost. We WILL NOT REFUND ANY ITEM THAT does not have labels, tags and packaging have been opened. The customer will be responsible for sending us a PRE-PAID shipping label to have their item returned to them if they have sent us an item that does not adhere to our return policies.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please send all returns to :
- Little Zen Minds
- Attn: Return Dept
- 39W861 Schoolhouse Lane
- Geneva, Il, 60134
* If you return an item that took advantage of free shipping we will deduct $6.99 for shipping from your return.
We only ship to the Continental United States at this time. We charge Flat Rate shipping Charge of $6.99 per order. Any order over $75 will receive Free Shipping.